Testing for most civil service
jobs happens only periodically and sometimes as little as once every two years.
An exam may consist of one test or a number of different tests. Note that
once you pass the test and you're on a civil service list, you'll be interviewed
to determine if you receive a job offer. Make the most of your opportunity
with the resources below.
York State Civil Service Study Guides for Toll Collector and Motor
Vehicle Representative positions.
of Delaware offers sample questions for Driver Improvement Officer,
Employment and Training positions.
Strategies and Sample Questions from
Learn how to answer questions so that no matter what an interviewer asks
you, you'll be calm, cool, and confident with 3 practice interviews.
Guides with reader recommendations are in bold.
Need help for a specific subject
such as word problems and math?
here for guides and free help for the most difficult test areas.
The most often
requested study guides are listed below. If you don't see
the guide that you're looking for, enter the title of the job in
the search box below.
Certification for Fleet and Transit
Automotive Shop Supervisor, National Learning Corp.,
Mechanic, Jack Rudman, 2011
Fleet Manager, Jack Rudman, 2003
Parts Supervisor, Jack Rudman, 2013
Automotive Mechanic, Jack
Automotive Mechanic, Jack
Automotive Mechanic, Jack Rudman, 2000
Trailer Operator, Jack Rudman, 2009
Jack Rudman, 2000
Testing for a
supervisor's position? Review these resources:
New Leader's 100-Day Action Plan: How to Take Charge, Build
Your Team, and Get Immediate Results,
George Bradt, 2011
The New Leader's 100-Day Action Plan will help ensure
that you achieve all of your goals in your next leadership
role by implementing an effective plan, starting even before
First 90 Days: Proven Strategies for Getting Up to Speed
Faster and Smarter, Michael
A hands-on guide for moving successfully into a new role.
Walk through the transition as Watkins identifies the most
common pitfalls new leaders encounter and provides
tools/strategies for how to avoid them.
for New Managers, Morey Stettner, 2013
Specific answers for key responsibilities including
delegating work, communicating effectively, mentoring,
leadership, and coaching. Includes bulleted lists,
checklists and definition of terms.
Tough Conversations to Have with Employees: A Manager's
Guide to Addressing Performance, Conduct, and Discipline
Challenges, Paul Falcone, 2009
Covering everything from substandard performance reviews
to personal hygiene to termination meetings, this guide
helps managers on what to say and how to say it. Good
resource for test questions regarding frequently encountered
Interview Guide with Supervision Guide
From job-interview.net, 200+ possible interview questions on
supervision including behavioral/situational questions.
Plus, answers to the toughest supervision interview