More Resources
What
Makes A Great Manager?
Supervision tips and free resources. Answers to supervision and
management situations.
Winning
cover letters and resumes lead to winning interviews - Try the recommended
resources below:
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Information
Technology
Testing for most civil service
jobs happens only periodically and sometimes as little as once every two years.
An exam may consist of one test or a number of different tests. Note that
once you pass the test and you're on a civil service list, you'll be interviewed
to determine if you receive a job offer. Make the most of your opportunity
with the resources below.
PRACTICE INTERVIEWS
Interview Tips,
Strategies and Sample Questions from
job-interview.net
TEST GUIDES
The most often requested study
guides are listed below. If you don't see the guide that you're looking
for, enter the title of the job in the search box below.
Need help for a specific
subject such as word problems and math?
Click
here for guides and free help for the most difficult test areas.
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Computer Service Technician, Jack Rudman, 2015
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Information
Processing Specialist, Jack Rudman, 2014
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Information
Systems Analyst, Jack Rudman, 2013
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Information
Systems Technician, Jack Rudman, 2014
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Information
Systems Technician Supervisor, Jack Rudman, 2013
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Information
Technology Aide, Jack Rudman, 2005
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Information
Technology Security Specialist, Jack Rudman, 2011
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Network
Systems Specialist, Jack Rudman, 2011
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Network
Technician, Jack Rudman, 2014
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Principal
Programmer/Programmer Analyst, Jack Rudman, 2012
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Programmer/Programmer
Analyst, Jack Rudman, 2014
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Senior
Computer Programmer Analyst, Jack Rudman, 2013
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Senior
Systems Analyst, Jack Rudman, 2013
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Systems
Software Specialist, Jack Rudman, 2013
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Telecommunications
Systems Manager, Jack Rudman, 2013
MANAGEMENT/SUPERVISION
POSITIONS Testing for a supervisor's
position? Review these resources:
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The
New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and
Get Immediate Results,
George Bradt, 2011
The New Leader's 100-Day Action Plan will help ensure that you achieve
all of your goals in your next leadership role by implementing an effective
plan, starting even before Day One.
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The
First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Michael
Watkins 2013
A hands-on guide for moving successfully into a new role. Walk through
the transition as Watkins identifies the most common pitfalls new leaders
encounter and provides tools/strategies for how to avoid them.
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Skills
for New Managers, Morey Stettner, 2013
Specific answers for key responsibilities including delegating work,
communicating effectively, mentoring, leadership, and coaching.
Includes bulleted lists, checklists and definition of terms.
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101
Tough Conversations to Have with Employees: A Manager's Guide to Addressing
Performance, Conduct, and Discipline Challenges, Paul Falcone, 2009
Covering everything from substandard performance reviews to personal
hygiene to termination meetings, this guide helps managers on what to say
and how to say it. Good resource for test questions regarding
frequently encountered supervision situations.
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Complete
Interview Guide with Supervision Guide
From job-interview.net, 200+ possible
interview questions on supervision including behavioral/situational
questions. Plus, answers to the toughest supervision interview questions.
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