More Resources

What Makes A Great Manager?
Supervision tips and free resources.  Answers to supervision and management situations.

Winning cover letters and resumes lead to winning interviews - Try the recommended resources below:

Federal Job Resume writing services with a 100% guarantee.

Management and Supervision

Testing for most civil service jobs happens only periodically and sometimes as little as once every two years.  An exam may consist of one test or a number of different tests.  Note that once you pass the test and you're on a civil service list, you'll be interviewed to determine if you receive a job offer.  Make the most of your opportunity with the resources below.

SAMPLE QUESTIONS

Sample civil service written questions from the State of Louisiana for the Professional Entry Test.

New York State Professional Careers Test Study Guide.

1. Administrative Analyst

2. Assistant City Manager

3. City Manager

4. Senior Administrative Analyst

TEST GUIDES

The most often requested study guides are listed below.  If you don't see the guide that you're looking for, enter the title of the job in the search box below.

• In-Basket Job Simulation and Managerial Writing Skills Exercise.  Although focused on border patrol activities, provides detailed discussion on how to approach simulations and exercises.

1. Administrative Analyst, Jack Rudman, 2005

2. Administrative Manager, Jack Rudman, 2011

3. Associate Staff Analyst: Test Preparation Study Guide Questions & Answers, National Learning Corp. - Publisher, 2010

4. Civil Service Administration, Management and Supervision, Jack Rudman, 2011

5. Management Analyst, Jack Rudman, 2010

6. Management Assistant, National Learning Corp., 2012

7. Management Test Battery, Jack Rudman, 2014

8. Promotion Test Battery, Jack Rudman, 2004

9. Senior Administrative Analyst, Jack Rudman, 2012

10. Senior Management Analyst, National Learning Corp, 2014

11. Staff Analyst Trainee, Jack Rudman, 2013

12. Staff Services Analyst (Career Examination Series Volume C-3810), Jack Rudman, 2013

13. Supervision, Jack Rudman, 2013

MANAGEMENT/SUPERVISION POSITIONS 

Testing for a supervisor's position?  Review these resources:

• The New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results, George Bradt, 2011
  The New Leader's 100-Day Action Plan will help ensure that you achieve all of your goals in your next leadership role by implementing an effective plan, starting even before Day One.

• The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Michael Watkins 2013
  A hands-on guide for moving successfully into a new role.  Walk through the transition as Watkins identifies the most common pitfalls new leaders encounter and provides tools/strategies for how to avoid them. 

• Skills for New Managers, Morey Stettner, 2013
  Specific answers for key responsibilities including delegating work, communicating effectively, mentoring, leadership, and coaching.  Includes bulleted lists, checklists and definition of terms.

• 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges, Paul Falcone, 2009
  Covering everything from substandard performance reviews to personal hygiene to termination meetings, this guide helps managers on what to say and how to say it.  Good resource for test questions regarding frequently encountered supervision situations.

• Complete Interview Guide with Supervision Guide
  From job-interview.net, 200+ possible interview questions on supervision including behavioral/situational questions. Plus, answers to the toughest supervision interview questions.