Testing for most civil service
jobs happens only periodically and sometimes as little as once every two years.
An exam may consist of one test or a number of different tests. Note that
once you pass the test and you're on a civil service list, you'll be interviewed
to determine if you receive a job offer. Make the most of your opportunity
with the resources below.
The most often requested study guides are listed below. If
you don't see the guide that you're looking for, enter the title of the job in
the search box below.
Need help for a specific
subject such as word problems and math?
Click here for guides and free help
for the most difficult test areas.
Verbal Judo: The Gentle Art of Persuasion,
George Thompson, 2013
What Every Body Is Saying: An Ex-FBI Agent's
Guide to Speed Reading People, Joe Navarro, 2008
Officer, Jack Rudman, 2009
Probation Officer, Jack Rudman, 2009
Officer Trainee, Jack Rudman, 2013
Probation/Parole Officer Exam,
Learning Express, 2007
Probation Officer, Jack Rudman, 1997
Officer, Jack Rudman, 2011
Guide for New Probation Officers, American Correctional
Testing for a supervisor's
position? Review these resources:
New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and
Get Immediate Results,
George Bradt, 2011
The New Leader's 100-Day Action Plan will help ensure that you achieve
all of your goals in your next leadership role by implementing an effective
plan, starting even before Day One.
First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Michael
A hands-on guide for moving successfully into a new role. Walk through
the transition as Watkins identifies the most common pitfalls new leaders
encounter and provides tools/strategies for how to avoid them.
for New Managers, Morey Stettner, 2013
Specific answers for key responsibilities including delegating work,
communicating effectively, mentoring, leadership, and coaching.
Includes bulleted lists, checklists and definition of terms.
Tough Conversations to Have with Employees: A Manager's Guide to Addressing
Performance, Conduct, and Discipline Challenges, Paul Falcone, 2009
Covering everything from substandard performance reviews to personal
hygiene to termination meetings, this guide helps managers on what to say
and how to say it. Good resource for test questions regarding
frequently encountered supervision situations.
Interview Guide with Supervision Guide
From job-interview.net, 200+ possible
interview questions on supervision including behavioral/situational
questions. Plus, answers to the toughest supervision interview questions.