More Resources

What Makes A Great Manager?
Supervision tips and free resources.  Answers to supervision and management situations.

Winning cover letters and resumes lead to winning interviews - Try the recommended resources below:

Federal Job Resume writing services with a 100% guarantee.

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Exam and test guides are organized by function.

• Air Traffic

• Community/Public Relations

• Foreign Service

• Human Resources

• Library

• Legal

• Lottery

• Photographer

• Planning

• Project Manager

• Real Estate and Property Management

• Safety

Testing for a supervisor's position?  Review these test resources:

• The New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results, George Bradt, 2011
  The New Leader's 100-Day Action Plan will help ensure that you achieve all of your goals in your next leadership role by implementing an effective plan, starting even before Day One.
• The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Michael Watkins 2013
  A hands-on guide for moving successfully into a new role.  Walk through the transition as Watkins identifies the most common pitfalls new leaders encounter and provides tools/strategies for how to avoid them. 
• Skills for New Managers, Morey Stettner, 2013
  Specific answers for key responsibilities including delegating work, communicating effectively, mentoring, leadership, and coaching.  Includes bulleted lists, checklists and definition of terms.
• 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges, Paul Falcone, 2009
  Covering everything from substandard performance reviews to personal hygiene to termination meetings, this guide helps managers on what to say and how to say it.  Good resource for test questions regarding frequently encountered supervision situations.
• Complete Interview Guide with Supervision Guide
  From job-interview.net, 200+ possible interview questions on supervision including behavioral/situational questions. Plus, answers to the toughest supervision interview questions.

Need help for a specific subject such as word problems and math?  Click here for guides and free help for the most difficult test areas.

The most often requested study guides are listed below.  If you don't see the guide that you're looking for, enter the title of the job in the search box below.

• New York State Civil Service Study Guides.

• County of Los Angeles practice tests 

• Complete Interview Guide
  Learn how to answer questions so that no matter what an interviewer asks you, you'll be calm, cool, and confident with 3 practice interviews.

AIR TRAFFIC 

1. Air Traffic Control Career Prep: A Comprehensive Guide to One of the Best-Paying Federal Government Careers, Including Test Preparation for the Initial ATC Exams (Air Traffic Control Career Prep), Patrick Mattson, 2006

2. ATC & Weather: Mastering the Systems, Richard Collin, 2001

3. FAR/AIM 2009: Federal Aviation Regulations, Aeronautical Information Manual, 2009 - RECOMMENDED

4. Fundamentals of Air Traffic Control, Michael S. Nolan, 2003

COMMUNITY/PUBLIC RELATIONS

1. Associate Public Information Specialist, Jack Rudman, 2014

2. Community Relations Assistant, Jack Rudman, 2008

3. Public Information Specialist, Jack Rudman, 2008

FOREIGN SERVICE

1. Career Diplomacy: Life and Work in the US Foreign Service, Harry Kopp, 2013

2. CliffsTestPrep Foreign Service Officer Exam, Fred Grayson, 2005

3. Foreign Service Officer Test (FSOT) 2013 Edition: Complete Study Guide to the Written Exam and Oral Assessment, Adar, 2013

4. Inside a U.S. Embassy: Diplomacy at Work, The Essential Guide to the Foreign Service, Shawn Dorman, 2011

5. Realities of Foreign Service Life, Patricia Linderman, 2002 

LOTTERY

1. Lottery Marketing Aide, Jack Rudman, 2009

2. Lottery Marketing Representative, Jack Rudman, 2009

3. Supervising Lottery Marketing Representative, Jack Rudman, 2000

PHOTOGRAPHER

1. Photographer, Jack Rudman, 2010

PLANNING

1. Planner Trainee, Jack Rudman, 2009

2. Assistant Planner, Jack Rudman, 2009

3. Planner, Jack Rudman, 2008

4. Principal Planner, Jack Rudman, 2011

5. Senior Planner, Jack Rudman, 2013 

PROJECT MANAGER

1. Get That Project Management Job! Mastering the Job Interview, George T. Edwards, 2007 - RECOMMENDED

2. PMP Exam Prep, Fifth Ed.: Rita's Course in a Book for Passing the PMP Exam, Rita Mulcahy, 2009 - RECOMMENDED

REAL ESTATE AND PROPERTY MANAGEMENT

1. Assessor, Jack Rudman, 2001

2. Facility Management Assistant, Jack Rudman, 2005

3. Real Estate Appraiser, Jack Rudman, 2005

4. Real Estate Broker, Jack Rudman, 2010

5. Real Estate Specialist, Jack Rudman, 2008

6.  

SAFETY

1. Industrial Hygienist, Jack Rudman, 2008

2. Safety Coordinator, Jack Rudman, 2013

3. Safety Engineer, Jack Rudman, 1982

4. Senior Inspector of Low Pressure Boilers,  Jack Rudman, 1998