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What Makes A Great Manager?
Supervision tips and free resources.  Answers to supervision and management situations.

 

Winning cover letters and resumes lead to winning interviews - Try the recommended resources below:

Federal Job Resume writing services with a 100% guarantee.

Secretary and Clerical

Testing for a supervisor's position?  Review these test resources:

Need help for a specific subject such as word problems and math?  Click here for guides and free help for the most difficult test areas

The most often requested study guides are listed below.  If you don't see the guide that you're looking for, enter the title of the job in the search box below.

 

PRACTICE INTERVIEWS

CLERICAL

  1. Beginning Clerical Worker, Jack Rudman, 2010

  2. Civil Service Clerical Examinations, Barron's, 2010

  3. Clerical Specialist I, Jack Rudman, 2014

  4. Executive Assistant, Jack Rudman, 2009

  5. File Clerk, Jack Rudman, 2011

  6. Master the Clerical Exam, Petersons, 2010

  7. Research Aide, Jack Rudman, 2007

  8. Senior Clerical Series, Jack Rudman, 2010

  9. Mastering Computer Typing, Sheryl Lindsell-Roberts, 2010

CUSTOMER SERVICE

  1. Call Center Representative, Jack Rudman, 2010

  2. Customer Service 101, Renee Evenson, 2010

  3. Customer Service For DummiesŪ, Karen F. Leland, 2006

  4. Customer Services Representative (Career Examination Series), Jack Rudman, 2014

LOGISTICS

  1. Inventory Control Clerk, Jack Rudman, 2003
  2. Principal Stores Clerk, Jack Rudman, 2009

  3. Senior Stores Clerk, Jack Rudman, 2009

MEDICAL/ACTUARIAL

  1. Medical Records Clerk, Jack Rudman, 2004

  2. Principal Actuarial Clerk, Jack Rudman, 2006

  3. Senior Actuarial Clerk, Jack Rudman, 2009

PERSONNEL

  1. Personnel Clerk (Career Examination Series), Jack Rudman, 2009

  2. Principal Personnel Clerk, Jack Rudman, 2002

 

 

 

 

 

 

 

  
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