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What Makes A Great Manager?
Supervision tips and free resources.  Answers to supervision and management situations.


Winning cover letters and resumes lead to winning interviews - Try the recommended resources below:

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Building and Facilities

Testing for most civil service jobs happens only periodically and sometimes as little as once every two years.  An exam may consist of one test or a number of different tests.  Note that once you pass the test and you're on a civil service list, you'll be interviewed to determine if you receive a job offer.  Make the most of your opportunity with the resources below.

  • Complete Interview Guide
    Learn how to answer questions so that no matter what an interviewer asks you, you'll be calm, cool, and confident with 3 practice interviews.


The most often requested study guides are listed below.  If you don't see the guide that you're looking for, enter the title of the job in the search box below.


Need help for a specific subject such as word problems and math?  Click here for guides and free help for the most difficult test areas.


  1. Building Codes Illustrated, Francis D. K. Ching, 2012 - RECOMMENDED

  2. International Building Code 2012 International Code Council, 2012 - RECOMMENDED

  3. International Energy Conservation Code 2012 International Code Council, 2011 

  4. International Fire Code 2012 International Code Council, 2011 

  5. International Fuel Gas Code 2011 International Code Council, 2011

  6. International Mechanical Code 2011 International Code Council, 2011 

  7. International Plumbing Code 2011 International Code Council, 2011

  8. International Residential Code for One and Two Family Dwellings 2011 International Code Council, 2011

  9. National Electric Code 2011 National Fire Protection Council, 2010

  10. National Electric Safety Code 2012, David Marne, 2011


  1. Carpenter, Jack Rudman, 2014

  2. Carpentry and Building Construction, John Louis Feirer, 1997

  3. Modern Carpentry: Essential Skills for the Building Trades, Willis H. Wagner, 2007


  • National Electrical Code quizzes from Thomson Delmar Learning include commercial wiring, grounding, industrial wiring, installation and inspection, interpreting the NEC and residential wiring.
  1. American Electricians' Handbook, Terrell Croft, 2013

  2. Audel Questions and Answers for Electricians Examinations: 1999 NEC Rulings Included, Paul Rosenberg, 1999

  3. Certified Electronic Technician (CET), Jack Rudman, 2003

  4. Certified Electronics Technician (CET) Study Guide, Joseph A. Risse, 1995

  5. Electrician and Electrician's Helper, 8th Ed, Rex Miller, 1999

  6. Electrician's Exam Preparation, Michael Holt, 1999

  7. Schaum's Outline of Basic Mathematics for Electricity and Electronics, Arthur Beiser, 1993


  1. Administrative Superintendent of Buildings and Grounds, Jack Rudman, 2008

  2. Bricklayer, Jack Rudman, 2009

  3. Building Mechanical Engineer, Jack Rudman, 2009

  4. Building Maintenance Supervisor, Jack Rudman, 2005

  5. Construction and Maintenance Supervisor, Jack Rudman, 2005

  6. Custodian, Jack Rudman, 2006

  7. Elevator Mechanic, Jack Rudman, 2003 

  8. Facility Management Assistant, Jack Rudman, 2005

  9. General Supervisor of Building Maintenance (Construction), Jack Rudman, 2001  

  10. Head Custodian, Jack Rudman, 2004 

  11. Head Stationary Engineer, Jack Rudman, 2002 

  12. Housing Maintenance Helper, Jack Rudman, 2005 

  13. Locksmith, Jack Rudman, 2001

  14. Maintenance Mechanic, Jack Rudman, 2005

  15. Maintenance Painter, Jack Rudman, 2002

  16. Plant Utilities Assistant, Jack Rudman, 2003

  17. Preventive Maintenance Supervisor, Jack Rudman, 2003

  18. Senior Maintenance Worker, Jack Rudman, 2009

  19. Supervising Plant Utilities Engineer, Jack Rudman, 2006

  20. Supervisor of Mechanical Installations, Jack Rudman, 2008


  1. Gardener, Jack Rudman, 2004 

  2. Groundskeeper, Jack Rudman, 2004 

  3. Senior Groundskeeper, Jack Rudman, 2012 


  1. Air Conditioning and Refrigeration Toolbox Manual (2nd ed.), David Tenenbaum, 2006

  2. Heating and Cooling Essentials, Jerry Killinger

  3. HVAC Equations, Data, and Rules of Thumb, 2nd Ed., Arthur A. Bell, 2007

  4. Introduction to Air Conditioning, Refrigeration & Heating: Questions and Answers (Dantes Ser. No 20), Jack Rudman, 2003

  5. Refrigeration License Examinations: A Complete Guide to the Written and Practical Exams, 2nd ed., Antonio Mejias, 200


  1. Machinery's Handbook Tool-Box Edition, Erik Oberg, 2000


  1. Boiler Room Helper, Jack Rudman, 2008

  2. Occupational Competency Examination in Welding (OCE), Jack Rudman, 2002

  3. Plant and Pump Mechanic, Jack Rudman, 2014

  4. Power Plant Operator, Jack Rudman, 2002

  5. Stationary Engineer (Electric), Jack Rudman, 2006

  6. The Boiler Operator's Exam Preparation Guide, Theodore B. Sauselein, 1997

  7. Water Plant Operator, 2008


  1. National Plumbing Codes Handbook, R. Dodge Woodson, 1998

  2. Plumber, Jack Rudman, 2007

  3. Plumber's Exam Preparation Guide (Apprentice, Journeyman or Master Plumber), Howard C. Massey, 1985

  4. Plumber's Helper, Jack Rudman, 2014


  1. Structural Welder, Jack Rudman, 2000


Testing for a supervisor's position?  Review these resources in addition to the test guides below:



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